Chapter 21 – Location decisions

Choosing where to locate a business or a particular facility can make the difference between success and failure. The ideal location minimises costs and maximises access to markets, labour and other resources.

Factors affecting location

Important considerations for manufacturing businesses include:

For service businesses and retailers, factors such as customer footfall, visibility, parking, rent and competition are critical. Online businesses may prioritise logistics hubs and distribution centres rather than customer proximity.

Key location factors by business type
Business type Main considerations
Manufacturing Proximity to raw materials; transport infrastructure; availability of skilled labour; energy supply; government incentives; space for large facilities.
Service (e.g. call centres, IT) Skilled labour; good communication links; reliable power and internet; attractive living conditions to attract staff.
Retail High customer footfall; visibility; parking; competition; rental costs; local demographics.
E‑commerce Efficient logistics; proximity to transport hubs; access to broadband; low operating costs; ability to reach global markets.

Relocation and international location

Firms may relocate to reduce costs, be closer to markets or overcome labour shortages. When considering moving operations abroad, businesses weigh up lower labour and production costs against risks such as language barriers, political instability, exchange rate fluctuations and cultural differences. Multinational companies often locate production in countries with favourable tax regimes and incentives.

Examples and applications

A car manufacturer may build its factory near a port to import components and export finished vehicles more easily. Many technology companies cluster in Silicon Valley because of the availability of skilled engineers, venture capital and specialist suppliers – an example of external economies of scale. In contrast, clothing factories often locate in developing countries where labour costs are lower, though they must then ship products to consumer markets.

Service firms also consider location carefully. Call centres are often located in areas with a surplus of workers who can be trained quickly; some global businesses have moved call centres to countries like India and the Philippines to benefit from lower labour costs. Retail shops choose sites with high footfall, such as busy shopping streets or malls; however, online retailers like Amazon place warehouses near major transport hubs to deliver orders quickly.

Relocation decisions require careful analysis. A firm might move production overseas to save on wages, but hidden costs such as longer supply chains, quality control and communication issues can offset these savings. Governments sometimes offer tax holidays or grants to attract businesses to deprived regions, influencing location decisions.

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