Cambridge IGCSE & O Level Business Studies Notes

Introduction

This section of the website provides concise notes for each chapter of the Cambridge IGCSE and O Level Business Studies course. The notes are organised by section and cover all of the essential concepts, definitions and examples that you need to understand for your studies and exam preparation.

Select a section below to view the chapters. Each chapter page contains a summary of the key points to help you revise efficiently.

Section 1: Understanding business activity

• Chapter 1 – Business activity
• Chapter 2 – Classification of businesses
• Chapter 3 – Enterprise, business growth and size
• Chapter 4 – Types of business organisation
• Chapter 5 – Business objectives and stakeholder objectives

Section 2: People in business

• Chapter 6 – Motivating employees
• Chapter 7 – Organisation and management
• Chapter 8 – Recruitment, selection and training of employees
• Chapter 9 – Internal and external communication

Section 3: Marketing

• Chapter 10 – Marketing, competition and the customer
• Chapter 11 – Market research
• Chapter 12 – The marketing mix: product
• Chapter 13 – The marketing mix: price
• Chapter 14 – The marketing mix: place
• Chapter 15 – The marketing mix: promotion
• Chapter 16 – Technology and the marketing mix
• Chapter 17 – Marketing strategy

Section 4: Operations management

• Chapter 18 – Production of goods and services
• Chapter 19 – Costs, scale of production and break‑even analysis
• Chapter 20 – Achieving quality production
• Chapter 21 – Location decisions

Section 5: Financial information and financial decisions

• Chapter 22 – Business finance: needs and sources
• Chapter 23 – Cash flow forecasting and working capital
• Chapter 24 – Income statements
• Chapter 25 – Statement of financial position
• Chapter 26 – Analysis of accounts

Section 6: External influences on business issues

• Chapter 27 – Economic issues
• Chapter 28 – Environmental and ethical issues
• Chapter 29 – Business and the international economy